FAQs

How far in advance should I book my move? We recommend booking your move 4–6 weeks in advance, especially during peak times like summer, weekends, or month-end. Last-minute moves may be possible based on availability.

Do you offer long-distance moves? Yes! We provide both local and long-distance moving services, including out-of-state relocations.

Do you offer labor-only services? Yes. We can provide moving labor to help load or unload rental trucks, storage units, trailers, and more.

Can you store my belongings temporarily? Yes. We offer short- and long-term indoor storage. We can also store items on our truck overnight if needed.

Is your storage climate controlled? Yes. All of our storage is indoor, secure, and climate-controlled.

Do I need an estimate before booking? Yes. Every move is different. A customized estimate ensures we plan the right crew, truck, and time—so there are no surprises.

Do you offer quotes for long-distance moves? Yes. We provide all-inclusive, flat-rate estimates for long-distance and cross-country moves.

Can you provide guaranteed pricing? We aim to provide highly accurate estimates. We’ll review your inventory and service details to determine the best pricing structure.

What types of customers do you work with? We serve families, seniors, professionals, and businesses. Whether you're moving a home or an office, we can help.

Are you affiliated with any professional organizations? Yes. We are members of trusted industry organizations and community service programs.

How do I make sure my belongings are covered in case of damage? Great question. We offer two types of coverage: basic protection, which is included at no additional cost and provides limited coverage based on item weight, and full value protection, which offers higher coverage based on the value you declare. If you're moving high-value or fragile items, we recommend discussing these options with our team in advance so you can choose the level of coverage that makes you feel most secure.

Do you use your own staff or temporary labor? We use trained team members who are dependable, and dedicated to quality service.

What should I keep with me on moving day? Pack essentials like medications, chargers, important documents, clothes, and valuables in a personal bag or box that travels with you.

Do I need to empty my dresser drawers? Clothing and soft items can stay in drawers. Please remove anything heavy or breakable. Keep in mind that we may need to turn, flip or tilt furniture in order to carry or pack into the truck properly.

How do I prepare appliances for the move? Make sure appliances are emptied and disconnected before our crew arrives. Movers do not disconnect gas, water, or electric lines.

Can the movers arrange furniture in my new home? Yes. Our team is happy to place your furniture where you'd like. A plan in advance helps things go more smoothly.

What happens if something is damaged? Although rare, if damage occurs, we’ll document it on-site and follow up quickly to resolve it with care.

How do I change my address? Visit usps.com/move to update your mailing address easily online.

What forms of payment do you accept? We accept major credit cards, debit cards, certified checks, and cash (U.S. currency).

Do you charge hidden fees? No. We’re upfront and transparent. Your estimate covers all standard services.

Do you require a deposit? Yes. A small deposit reserves your move date and is applied toward your final balance.

Do I need to tip the movers? Tipping is never required, but always appreciated. Feel free to tip based on your experience with the crew.